Refund Policy
Frame Lock Pro is a monthly digital subscription. You can prevent future charges at any time by cancelling through the Stripe customer portal before your next renewal date.
Refund requests
If you believe you were charged incorrectly or the service was materially unavailable, contact support with the email used for the purchase and the date of charge. Requests are reviewed individually, including service usage and the circumstances of the charge.
Renewals and unused allowance
Forgetting to cancel, not using the service or leaving prompt allowance unused does not automatically qualify a charge for a refund. Approved refunds are returned through the original payment method and processing times are controlled by Stripe and your bank.
Your legal rights
Nothing in this policy limits any refund, cancellation or consumer rights that cannot lawfully be excluded in your country of residence.
Questions can be sent to woryidan@gmail.com.